Policies

I am a one man operation.  I work a full time job, and operate this website as a hobby.  I take this hobby very seriously.  If you email me, and I don't get right back to you, please understand.  I will respond as soon as possible.

Shipping:
I strive to provide the cheapest shipping possible. Here is my shipping FAQ:

- While shipping may come across high, individual items are discounted accordingly so the price comes out competitively priced with other stores.  We have to do this to ensure you do not overpay for items.  If you have a problem with the shipping rates, DO NOT purchase from me. Compare prices with shipping and I am sure I come out cheaper.  
- Items are shipped out as soon as possible.
- All items are shipped via the U.S. Postal Service. Shipping is
combined on multiple purchases.
- UPS shipping is now available, but please ask before checking
out.

Payments:
I accept Paypal Only!! This protects both you and me.

All payment methods must be received within 7 business days.

International Buyers Outside of Canada: 
Currently we ship only in the US.

Delivery Confirmation:
Delivery Confirmation is included with all purchases over $50.

Returns, Exchanges and Replacements:
If you are not happy with your purchase or receive the incorrect item(s), please contact us. All returns must be made within 7 business days at the expense of the buyer. The item can be replaced or a refund minus shipping costs can be issued.

If your item(s) was damaged during shipping and covered by insurance, we will take appropriate steps to correct the issue.

1. Your item will be replaced at no additional cost upon the receipt and verification of the damaged item or
2. You will receive a full refund from Extensive Enterprises Collectibles or the U.S. Postal Service upon receipt and verification of the item.

All Returns, Exchanges and Replacements must include a copy of the purchase invoice or they will not be accepted.

Any item returned against these policies will not be accepted. If a returned item cannot be verified or is significantly different from the purchased item, it will not be accepted.

Refunds:
Any and all refunds are subject to receipt and verification of the item(s).. Shipping charges are not included in refunds. Refunds will be issued in the same manner as the payment was received.

Communication is the key to your satisfaction and a positive transaction. Please contact us with any questions before completing a purchase.

We will email you with the day that your item will ship. Please allow ample time for your package to get to you. The USPS is not the fastest at delivering items.

We strive for 100% costumer satisfaction and will do everything within out power to make this so.

Any questions, please feel free to contact us.

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